Outreach & Student Engagement
NorthStar uses a data-driven, proactive approach to engage borrowers
across a comprehensive spectrum of touch points and as a result our
clients can:
- Select specific touch points to meet the needs of their unique student
cohort
- Improve repayment performance from a multi-campaign and multimedia
approach
- Utilize one resource for all repayment related outreach
-
Be confident that their students are receiving personalized support that is consistent and compliant
Partnering for Full Support
National Recoveries and NorthStar are
teaming up to deliver a timely, comprehensive
solution for higher education institutions that
are focused on meeting the US Department of
Education’s Gainful Employment and Cohort
Default Rate performance measures.
Outreach & Student Engagement
Features:
- Pre-repayment through post-delinquency
outreach
- Tailored borrower outreach based on student-specific
data
- Multi-prong communication including: phone,
email, letter and web
- Client branded outreach to let borrowers
know source of services
- Comprehensive repayment solutions that
consider all education debt